Insights
Insights
Notes from our work on product, technology, and building software.
- AI
- Automation
- Connected Systems
- Delivery
- Design
- Operations
- Product
- Prototyping
- Strategy
Where applied AI pays back in operations, and where it does not
The useful question is not whether a task can be automated but whether the automation produces a measurable result once the cost of being wrong is included.
When a prototype answers a strategy question better than a document
A working prototype settles certain kinds of disagreement that no amount of writing can, and knowing which kind is the difference between a useful build and a wasted one.
Product decisions age differently in connected systems
In hardware-constrained, long-lived systems, most product mistakes are discovered years after they are made, which should change how the decision gets made in the first place.